Shipping and handling: All Shipping will be done using United States Postal Service. All Orders will be processed in the order in which they are received and we try to have orders sent out the next business day. All California residents add 8.25% sales tax. www.GoldenGadgets.com located in a share warehouse, therefore absolutely no pickup in-person allowed due to security concerns. Returns: All orders from products from GoldenGadgets.com may be returned within 30 days for a full refund with the exception of the products listed below. In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us for a Return Merchandise Authorization number (RMA#). Email us at GoldenGadget@gmail.com to obtain an RMA# from a representative. All returned merchandise must be in the original packaging including manuals, accessories, cables, etc. with the authorization (RMA#) clearly printed on the outside of the package. Return requests must be made within 30 days of the receipt date. All free items must be returned together with purchased items in order to receive a full refund. Any shipping and/or handling charges on the original order cannot be refunded. At our discretion, we may levee a restocking fee of 15% of the cost of items returned. Any vouchers or gift certificates earned by a returned order will be voided, and the voucher amount will be charged to any order to which it was applied. GoldenGadgets.com is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Please be advised that packages sent by first class US Postal Service cannot be tracked to ensure delivery. Since GoldenGadgets.com cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery service that can be tracked and or insured such as Priority Mail with USPS. Payment instructions: We accept Visa/Mastercard, American Express, PayPal and Check/Money Orders. If you choose to purchase with a Check/Money Order please send the Check/ Money Order to: GoldenGadgets.com 1819 Floradale Ave South El Monte, CA 91733. If we do not receive a check/money order within 30 days of which the order is placed we will cancel that order unless contacted by the customer. Once payment is received, your order will be processed and packaged for shipping. Once shipped, a Tracking number will be promptly e-mailed to you detailing your order with us. My working hours: from 9:00am to 5:00 pm PST, Monday thru. Friday (except holiday), your email will be replied on the next business day if receive after 3:30pm or during weekend. |